Position
System Analyst | Adobe Document Cloud - GBS Mexico
Job description
Are you passionate about bridging the gap between business needs and technical solutions? Do you have expertise in Adobe Document Cloud and a knack for solving complex problems? If so, we’d love to have you join our team as a System Analyst! Read on and apply today for a life-changing career.
The Position
As a System Analyst, you will:
Act as a liaison between business users and IT teams to deliver effective technical and process solutions.
Gather, document, and analyse business and functional requirements; propose and implement process improvements.
Manage day-to-day incidents, provide end-user support, and coordinate workflow across technical and business teams.
Develop test plans, training materials, and system documentation; facilitate user training and communication.
Perform root cause analysis, troubleshoot issues, and ensure data integrity and solution quality across systems.
Qualifications
We are looking for candidates who meet the following criteria:
Bachelor’s degree with 3–5 years of experience in technical roles, ideally in systems analysis or support.
Advanced English proficiency with excellent written and verbal communication skills.
Strong knowledge of Adobe Document Cloud and Adobe Sign; desirable experience with Salesforce, HealthCloud, and MilSoft.
Proven analytical and problem-solving skills; able to engage virtual teams on complex issues.
Embraces a growth mindset and demonstrates adaptability in dynamic environments.
About the Department
This position is based in GBS Mexico, where we manage and support Novo Nordisk’s global IT systems and services. Our team is dedicated to delivering high-quality solutions that empower the organisation to achieve its goals. The atmosphere here is dynamic, collaborative, and fast-paced, with a strong focus on innovation and continuous improvement. By joining us, you’ll be part of a team that values knowledge sharing, teamwork, and professional growth.
Working at Novo Nordisk
At Novo Nordisk, we don’t wait for change. We drive change. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. Working at Novo Nordisk is working toward something bigger than ourselves, and it’s a collective effort. Novo Nordisk relies on the joint potential and collaboration of its more than 64,000 employees to change the lives for the better for millions of patients living with diabetes and other chronic diseases. Together, we go further.
Contact
To complete your application, please click in "Apply now" attach your CV and follow de instructions. For more information, please follow us on LinkedIn: Novo Nordisk: About | LinkedIn
Deadline
Apply before July 9th, 2025.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in.
Together, we’re life changing.
