We place the lived experience at the heart of everything we do. Long before a molecule becomes a medicine, patient voices guide our innovation. Their participation in clinical trials makes real-world treatments possible – without them, no product would be approved.
But our partnerships go beyond treatment. We work with patients to improve care environments, advance health equity, and shape policy – helping people better manage their condition, prevent, and one day cure serious chronic diseases. To learn more about how we collaborate with patients and patient organisations, read our Patient Charter.
Patients aren’t just why we do this. They’re how we do it.
Welcome to the Patient Corner!
Below, you can get support for the following:
- Learn about our treatment areas
- Report a side effect
- Let us know about product issues related to our injection devices
- Report a falsified product
- Find out how to contact us
If you or a person you care for has experienced a side effect after using a Novo Nordisk product, please let us know. Simply fill out the form, including the batch number of the product, and we can start investigating right away.
If you experience an issue with a Novo Nordisk pen, needle or vial, please let us know.
If you have recently purchased or taken a Novo Nordisk medicine that you suspect may have been deliberately or fraudulently mislabelled, please let us know.
Do you have a question about a Novo Nordisk product in your country, or need help using one of our products?
Do you have a question about the availability of a Novo Nordisk product in your country?
In some cases, your local Novo Nordisk website may have more relevant information for your country.