IT Senior Expert

Are you passionate about cutting-edge technology and IT infrastructure? Do you thrive in a fast-paced, high-impact environment? Would you like to support critical systems that help improve lives around the world? Join us as an IT Senior Expert at our Brussels production site, where you'll ensure operational excellence, and support key business applications and systems.Read more and apply today for a career where your IT expertise truly powers progress!

The Position

In this role, you will be responsible for ensuring that the site related technical issues are resolved in a quick and proper manner. This position will require significant interaction with internal stakeholders, IT associates, and third-party service providers.  It requires strong skills in service, quality, and customer satisfaction.

Key Responsibilities:

• Provide first-line IT support by resolving user issues, managing service requests, and escalating complex problems as needed.
• Maintain and support local infrastructure, including hardware, software, network, servers, and telecom systems.
• Coordinate and implement local IT projects, ensuring timely delivery, budgeting, and reporting.
• Administer user accounts, ensure compliance with patching/licensing policies, and manage procurement in line with corporate guidelines.
• Support and troubleshoot business-critical applications and systems (e.g., ERP, MS Office 365, SAP, lab and OT systems).

Qualifications

• Bachelor’s degree in computer science or related discipline. Microsoft      Certifications (MCP, MCSE..) are a strong asset.
• Minimum of 5 years of relevant IT experience, preferably in industrial environments.
• Strong knowledge of enterprise IT architecture, including infrastructure, applications, network, security, and IT standards (ITSM, ITIL).
• Proficiency in supporting and troubleshooting personal computing tools (e.g., MS Office 365, Teams, Outlook) and understanding of hardware/peripherals.
• Good knowledge of IT Tools (Active Directory, SCCM, VMWare, ServiceNow, File & Print Servers, etc...).
• Excellent analytical, organizational, and communication skills, with the ability to interact confidently with senior management.
• Fluency in French & English is required; Dutch is a plus.

About the Department

At the end of 2024, Novo Nordisk acquired the Catalent Belgium SA production site. Now fully integrated into Novo Nordisk, it is undergoing a strategic transformation. The Brownfield Site Integration (BSI) Brussels team has been established to lead the local integration and optimize site capabilities in close collaboration with the on-site team.

Working at Novo Nordisk

At Novo Nordisk, we believe that aspiring to be the best in the world isn’t enough—we strive to be the best. We know that achieving this requires talented people with diverse ideas, experiences, and cultures. That’s why we are committed to fostering an inclusive culture that celebrates diversity among our employees, the patients we serve, and the communities we impact.

Contact

Please click on "Apply now" to submit your resume.

Deadline

Please apply before 17th July, 2025.