CMMS Maintenance Planner (Onsite)

About the Department       

Site New Hampshire, located in West Lebanon, is where Novo Nordisk’s life-saving treatments are brought to life. Our manufacturing facility produces a global supply of our hemophilia and growth hormone product lines, as well as our next generation of cutting-edge medications.

What we offer you:

• Leading pay and annual performance bonus for all positions
• 36 Paid days off including vacation, sick days & company holidays
• Health Insurance, Dental Insurance, Vision Insurance
• Guaranteed 8% 401K contribution plus individual company match option
• 14 weeks Paid Parental Leave
• Free access to Novo Nordisk-marketed pharmaceutical products

At Novo Nordisk, you will find opportunities, resources and mentorship to grow and build your career. Are you ready to realize your potential?
 

The Position

The primary focus of this role is to provide daily administration of the Computerized Maintenance Management System (CMMS). The role also provides support to other Facilities related systems as directed. Incumbent will work closely with our RAM Analyst and be tasked with ensuring incoming daily maintenance requests adhere to our SOPs and monitoring approvals of maintenance requests. This role requires being able to hold internal customers across the site accountable for strict adherence to SOPs as related to requests made in the CMMS. Incumbent must be comfortable proactively escalating issues with incoming requests when internal stakeholders are not adhering to proper SOPs. The CMMS is a GMP compliant system, and requires strict adherence to relevant GMP & GDP standards.   

This role is onsite based Monday-Friday during standard office hours at our West Lebanon, NH bioproduction facility.  

Relationships

Reports to: Facilities and Maintenance Manager.

Essential Functions

• Serves system administrator for the CMMS system and develops as Subject Matter Expert (SME) for CMMS related activities and projects
• Primary daily interface with the CMMS and customers to ensure workflow of calibration and maintenance work orders
• Responsible for supporting troubleshooting and providing support to plant staff related to workflow issues within the CMMS
• Generate or facilitate, as needed, document revisions related to Facilities or Quality systems
• Support scheduling and coordination of maintenance activities as directed
• Facilitate planning, scheduling and issue resolution forums as directed by the supervisor
• Coordinate and support training of site staff related to CMMS
• Provide prompt and accurate CMMS reports on a routine and as-needed basis for CMMS users
• Maintain metrics for CMMS system, planning efficiency, or other needs as directed by supervisor
• Support resolution of quality system items (quality notes, deviations and CAPA) as requested
• Must be self-driven and able to prioritize, problem-solve and trouble shoot in a fast paced, complex environment
• Execute all CMMS work in strict compliance with governing procedures and policies. A high level of attention to detail is required
• Communicate effectively with all internal and external customers. Must have a collaborative team/customer focus
• Other duties as required by supervisor. These may include, but are not limited to, training coordinator, metrology program support, and Bluebeam administration
• Performs all job duties and responsibilities in a compliant and ethical manner and in accordance with all applicable healthcare laws, regulations and industry codes
• Incorporates the Novo Nordisk Way and 10 Essentials in all activities and interactions with others

Qualifications

• Education and Certifications:
  • High School Diploma required
  • Bachelor’s degree in a related field preferred
• Work Experience:
  • High School Diploma with six (6) years of related experience required
  • Bachelor’s Degree with three (3) years of related experience preferred
  • Experience working with a CMMS, Procore, Bluebeam or related systems
  • Experience with Computerized Maintenance/Metrology Management System (CMMS) systems (Blue Mountain Regulatory Asset Manager (RAM), SAP, or similar) preferred
  • Pharmaceutical, Biotechnology or other regulatory industries experience preferred

• Knowledge, Skills, and Abilities:
  • Adept at understanding, anticipating and addressing prerequisite and interdependent tasks to complete all activities as scheduled
  • Strong interpersonal and team skills including conflict resolution

Physical Requirements

0-10% overnight travel required. The ability to climb, reach, stand, and walk. The ability to push, pull, lift, finger, feel, and grasp. The ability to speak, listen, and understand verbal and written communication. Repetition including substantial movement of wrists, hands, and or fingers. Lifting up to 10 of force occasionally. Sedentary work – walking and standing are required only occasionally. Visual acuity to perform close activities such as: reading, writing, and analyzing; and to determine the accuracy, neatness, and thoroughness of work assigned or to make general observations.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.