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Report falsified products

Falsified or counterfeit products represent a true public health risk today. The effect or lack of effect in the body can be very damaging to the people exposed. So to protect the health and safety of patients worldwide we are actively engaged in efforts to combat counterfeiting.

Reporting a counterfeit product

Novo Nordisk takes all reports of suspected counterfeits very seriously and we perform thorough tests on suspected products. If you suspect a product could be falsified, please reach out to Novo Nordisk in your country, and we will advise you on how to send the suspected product to us.

Help us protect the health and safety of patients all over the world

If you suspect a Novo Nordisk product has been falsified/counterfeited, you can contact us:

Beware of counterfeit medicine

To ensure your health, only use medicine with a prescription from your doctor. Never buy medicine outside the legal supply chain. Medicine bought outside the legal supply chain – e.g. non-authorised internet sites – could be counterfeit.

FAQ

Reporting of a counterfeit product

A counterfeit product is a product which is deliberately and fraudulently mislabelled with respect to identity or source.

The true extent of counterfeiting is not known since no global study has been carried out. However, it is known that any kind of product can be counterfeited.

One of the biggest risks of counterfeit products is that patients may not get the therapeutic benefit expected from the product.

You can protect yourself from the risks associated with counterfeit products by purchasing all prescription and over-the-counter medicines from regulated licensed pharmacies.