PATIENT HELP

Report a product issue

PATIENT HELP

Report a product issue

As a pharmaceutical company, we collect product complaints and other safety information on all our products, including pens, needles and vials. We do this for surveillance of product quality and for potential reporting to health authorities.
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You can only attach up to 10MB Following file extensions are allowed: .xls,.xlsx,.doc,.docx,.ppt,.pptx,.pdf,.msg,.eml,.jpg,.jpeg,.png
You may for example attach reports or other files which may aid in the understanding and handling of your complaint. When you attach, please be patient on submission of your message.

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FAQs

Reporting of product issues

A product issue is information about a problem with a Novo Nordisk product.

By reporting a product issue, you provide us with important feedback about our products.

When you report a product complaint, please include as much as possible of the following information:

All personal information related to the reporting of a product complaint is processed in accordance with data protection legislation.