Material issues are determined and reassessed on an annual basis by
management to ensure we stay on top of issues that could substantively
affect our strategy, business model, ability to access required
resources or key stakeholders. For reporting purposes, this process is
anchored with the Disclosure Committee, chaired by our Chief Financial Officer.
Materiality determination is informed by legal requirements,
insights from stakeholder feedback such as analyst reports and
investor queries, patient panels, independent assurance, reputation
surveys, the AI tool, Datamaran, and internal surveys
among employees. Material issues are linked to the annual strategic
planning process, and material issues are reflected in the remuneration of the Executive Management and
the long-term share-based incentive programme.
The materiality determination process is further validated by
data-driven insights delivered by independent providers, which include
assessments of sector specific issues, legal requirements, media
coverage and social media conversations. The list total approximately
25 material issues across financial, environmental and social dimensions.
The filter criteria for materiality determination are based on
sector-specific guidance provided by the Sustainability
Accounting Standards Board (SASB) and the Future Fit Business Benchmark.