Novo Nordisk A/S
Novo Alle 1 DK-2880 Bagsvaerd
Denmark
You can always contact Novo Nordisk or the Novo Nordisk Data Privacy Officer at privacy@novonordisk.com with questions or concerns about how we process your personal data.
- From you directly
- From Health Care Professionals such as your nurse, a pharmacist or doctor
- From publicly available publications, websites, or social media
- To perform a scientific evaluation of any complaint or side effect potentially related to a Novo Nordisk medicinal product
- To file side effects in our global safety database, which is regularly analysed for overall patterns
- To assess patterns associated with complaints, including side effects
- Contact information (name, address, telephone number, email address)
- Data revealing racial or ethnic origin
- Data concerning health and medicinal products you are using
- The processing is necessary for our compliance with the legal safety obligation
- Health authorities
- Other Novo Nordisk entities (e.g., Novo Nordisk affiliates in other countries)
- Partner companies that assist our company (e.g. licence partners, consultants, IT service providers)
- Other pharma companies, if a side effect is considered related to their product(s)
- All non-EEA countries in which Novo Nordisk have a physical presence
We use one of the following safeguards, as required by law, to protect your personal data in case of such transfers:
- The transfer is to a Novo Nordisk entity covered by Novo Nordisk’s Binding Corporate Rules, available at https://www.novonordisk.com/about-novo-nordisk/corporategovernance/personal-data-protection.html.
- 12 years for data relating to technical complaints
- For data related to side effects we will keep the data for a minimum of 10 years after the withdrawal of the product in the last country where the product is marketed
- Up to 5 years for all other enquiries
- You can get an overview of what personal data we have about you
- You can get a copy of your personal data in a structured, commonly used and machine-readable format
- You can get an update or correction to your personal data
- You can submit a complaint about how we process your personal data to a Data Protection Authority.
Under applicable law, there may be limits on these rights depending on the specific circumstances of the processing activity. Contact us as described in Section 1 with questions or requests relating to these rights.