Notice of personal data processing when contacting Novo Nordisk A/S
via the contact form on novonordisk.com
Novo Nordisk A/S is
required by law to protect your personal data. This Notice explains
how we process (e.g. collect, use, store, and share) your personal
data when you contact us via the contact form on Contact
us. We will process any personal data about you in accordance
with this Notice and with applicable law.
1. who we are?
The company responsible for processing your personal data is:
Novo Nordisk A/S Novo Allé, 2880 Bagsværd Denmark
Company number: 24256790
Tel: +45 4444 8888
You can always contact Novo Nordisk A/S or the Novo Nordisk Data
Privacy Officer at email@example.com with
questions or concerns about how we process your personal data.
2. How do we collect personal data about you?
We get your personal data from you directly when you
send an email to us from Contact
us on www.novonordisk.com.
3. Why do we process your personal data?
We process personal data about you to respond to your request for information.
You are not required to provide us with your personal data. If you
do not want Novo Nordisk to use your personal data, we will not be
able to respond to your request.
4. What personal data do we process about you?
For the purposes described above in Section 3, we may process the
following types of personal data if provided by you:
(name, address, telephone number, email address)
5. Why are we allowed by law to process your personal data?
Our processing of your personal data requires a legal basis. By law,
we are allowed to process your personal data described above in
Section 1 if :
you gave consent for us
to process your personal data.
The processing can be
necessary for our compliance with a legal obligation depending on
the type of data you provide
6. How do we share your personal data?
We may share your personal data with:
- Public authorities
- Suppliers or vendors that assist
our company (e.g., customer services, consultants, IT service
providers, financial institutions, law firms)
7. When do we transfer your personal data outside the EU/EEA?
For the purposes described above in Section 2, we may transfer your
personal data to countries outside the European Economic Area (EEA).
The level of data protection in certain countries outside the EEA does
not conform to the level of data protection for personal data
currently applied and enforced within the EEA.
We therefore use the following safeguards, as required by law, to
protect your personal data in case of such transfers:
- The transfer is to a Novo Nordisk entity covered by Novo
Nordisk’s Binding Corporate Rules, available at https://www.novonordisk.com/about-novo-nordisk/corporate-governance/personaldata-protection.html.
- The destination countries are deemed by the EU Commission to
have an adequate level of protection of personal data
have entered into Standard Contractual Clauses for the Transfer of
Personal Data to Third Countries. You can get a copy of the Clauses
by contacting us as described in Section 1;
- The EU-US
Privacy Shield Framework for transfers to Privacy Shield-certified
and US-based companies and organisations. More information and a
list of Privacy Shield-certified companies and organisations are
available at https://www.privacyshield.gov/welcome
8. How long will we keep your personal data?
We will keep your personal data for as long as needed to provide you
with the services requested by you or for as long as required by
9. What are your rights?
In general, you have the following rights:
- You can get an overview of what personal data we have about
- You can get a copy of your personal data in a structured,
commonly used and machine-readable format
- You can get an
update or correction to your personal data
- You can have
your personal data deleted or destroyed
- You can have us
stop or limit processing of your personal data
- If you have
given consent for us to process your personal data (see Section 5),
you can withdraw your consent at any time. Your withdrawal will not
affect the lawfulness of the processing carried out before you
withdrew your consent
- You can submit a complaint about how
we process your personal data to a Data Protection Authority.
Under applicable law, there may be limits on these rights depending
on the specific circumstances of the processing activity. Contact
us if you have questions or requests relating to these