Our suppliers are important to us and we aim to deliver quality in in how we source goods and services, select suppliers and negotiate agreements at locally, regionally and globally. We ensure proper implementation and utilisation of agreements in operational purchasing.
We want to continue to have, and build, strong relationships with our suppliers. Below you will find information on how to work with us and practical details if you are one of our new or existing suppliers.
We organise the types of goods and services we purchase into categories which helps us to provide better service to our vendors and our employees.
Our category management system is core in all our sourcing processes, and we have sourcing specialists within each category with in-depth market knowledge.
We have a global sourcing process and adjust it to the individual projects, but when we work with our suppliers directly, we use a regional approach.
Our sourcing process will include the following:
To ensure a transparent and comprehensive sourcing process, we use e-Sourcing solutions to provide faster tendering, set out clearly defined requirements and is user-friendly for participants. These tools support fair and equal treatment of all our suppliers as they get access to the same information during the entire tender process.
We also use of e-Auctions to ensure a transparent process of conducting negotiations. During an e-Auction, suppliers can adjust their offers based on live market feedback.
Before the start of an e-Sourcing or e-Auction event, the contact
person in your organisation will receive a welcome e-mail containing a
link to the event as well as a brief description of the event and its
We use Coupa as our digital procurement platform. Coupa allows us to use digital signatures for signing contracts and agreements.
If a contract is set up for e-signatures, you will receive a signing
link that you can follow through to electronically add your signature,
We work with preferred suppliers to help us build better medium and long-term relationships. Becoming a preferred supplier is dependent on many different factors among others:
We are always open towards new players bringing healthy competition to the market.
Our employees order their supplies through our own internal web shop,
featuring a wide selection of products and services from our
suppliers. Orders are submitted directly to the individual supplier,
and the supplier delivers directly to the employee or business unit
that has placed the order.
For any payment related queries, reminders and statement of
accounts, kindly contact: firstname.lastname@example.org
(support is only available in English)
Suppliers normally need a Purchase Order (PO) before work can begin. There are however, exceptions to that requirement based on geographical location and type of commodity.
Different terms and conditions are also dependent on the specific
Novo Nordisk legal entity with which business is conducted. Standard
payment terms are 60 days.
Please ensure to add the following information clearly on both the
delivery note and the label on the package like in the example
Purchase Order (PO) including letter in the end
Initials of recipient (All our employees have unique initials):
Building & Room Number where the goods will be delivered: <xxx.xx>
* adding the letter Y or N at the end of the PO number is only applicable for Denmark
We use Coupa as our digital platform for handling supplier information.
If you are a new supplier, you will be on-boarded via Coupa, and both new and existing suppliers will have the opportunity to join the Coupa Supplier Portal (CSP).
By joining CSP, suppliers can keep their information and other data up to date, view purchase orders and more. Using the Coupa Supplier Portal is free of charge.
We strive to make procurement decisions based on three considerations: is it financially, environmentally and socially responsible.
We aim to promote responsible business practices throughout our supply chain and have developed the Responsible Sourcing Standards to describe what this means in practice for our suppliers.
We set expectations to our suppliers via the Responsible Sourcing
Standards and assess risk, across all types of spend, to identify
potential issues. Where issues are identified we take action to
address these together with our suppliers. We also strive to procure
the most responsibly-sourced, sustainable solutions from our suppliers
The ambition for our
environment strategy is bold and simple: to have zero environmental impact.
For procurement we will achieve this is by working to further improve collaborations with our suppliers to switch towards circular procurement specifically via initiatives which focus on CO2 emission reduction and via eco-labelled purchases with sustainably certified suppliers.
As a global company, we work across many diverse cultures where concepts of appropriate business conduct can vary widely. We believe ethical business conduct is about values and integrity as well as compliance and risk mitigation. Taking a proactive approach in ethical business conduct increases trust in our company and improves relationships with key stakeholders.
We are always ethical in
our conduct and never compromise on Business Ethics and we expect
the same from our business partners, this is critical to safeguard
our license to operate.
Suppliers should always be compliant with local and international anti-corruption laws, principles, standards and codes (including codes developed by patient organisations) and ensure transparency in all interactions. We risk assess our suppliers for business ethics issues and put actions in place to mitigate these as relevant.
We have more than 500 dedicated procurement professionals working across 20 categories and optimizing a DKK 40 billion procurement budget .
Our goal is to ensure the supply of goods ad services is always at the right quantity, at the right market prices, in time and in the required quality. In doing this, we always strive for high quality of social, environmental and financial standards.
We also offer opportunities for newly graduated master’s degree students. Once a year we hire three graduates to our 2-year Global Procurement Graduate programme.
We offer a steep learning curve with rotations both in our procurement functions in headquarters, in our affiliates and production sites globally.