Facilitation is a method to evaluate how well the practices and understanding of the Novo Nordisk Way are embedded in the organisation. The findings and identified corrective actions are part of the documentation that the chief executive officer presents to the Board.
The commitment to quality is clearly stated in the Novo Nordisk Way, and captured in the Quality Mission and the Quality Policy. Quality is defined as meeting the expectations and needs of all stakeholders. The quality management system, including audits, ensures compliance with regulatory requirements, as well as continuous improvements.
The quality management system is reviewed once a year by the Board, and the Executive Management conducts a quality management review twice a year.