Report a concern to the Compliance Hotline

Novo Nordisk employees and external stakeholders have the possibility of reporting suspected misconduct securely and confidentially.

When to report a concern to the Compliance Hotline

  • Serious improper management or employee application of the Novo Nordisk Way in management practices, business conduct and behaviour, including serious unfair treatment of an individual employee by the direct manager or line organisation
  • Financial fraud, such as theft and embezzlement of Novo Nordisk assets and funds, vendor fraud, acceptance of kickbacks, accounting manipulation, breaches in internal accounting controls and auditing matters
  • Business Ethics misconduct, which could be a conflict of interest or corruption including payment of bribery or facilitation payments, unethical donations or gifts and entertainment to business partners, public officials or healthcare professionals given by Novo Nordisk employees or third parties acting on behalf of Novo Nordisk
  • Quality misconduct which could be any misconduct related to Good Manufacturing Practice (GMP), Good Clinical Practice (GCP), Good Pharma co-vigilance Practice (GVP) and Good Laboratory Practice (GLP) GMP, GCP, GVP and GLP. Furthermore serious misconduct related to procedures for Occupational Health and Safety, Responsible Sourcing and External environment
  • Significant violations related to Antitrust or Fair Trading, Espionage or Sabotage and Information Security Violations.

Please note, that as the Compliance Hotline is based in Copenhagen, Denmark, it is subject to certain Danish and European Union restrictions related to the making of such reports. Only matters that involve legal risks and/or other serious risks to Novo Nordisk may be reported. This means that concerns about, but not limited to, pay or promotion, disagreements with colleagues or minor violations, practical complaints (equipment malfunctions, office environment, holiday issues) or other issues covered by collective bargaining agreements with unions, or other complaints about e.g. smoking or dress codes may not be reported on the Compliance Hotline.

Further, note that the whistle blower system should not be used for reporting customer complaints, side effects or falsified products. Kindly use the following links for reporting such concerns:

How to report product complaints

How to report side effects

How to report falsified products

Compliance Hotline procedures

The Compliance Hotline is managed by the Audit Committee Secretariat and is monitored by the Audit Committee. Reports received through the Compliance Hotline may include personal data. Novo Nordisk will process personal data in accordance with the Danish personal data protection rules.

Read more about our procedure for the Compliance Hotline.

How to report your concern

It is possible to report a concern to the compliance hotline by telephone or via online reporting.

When calling from the US

Call +1 888 536 1504

(this is a phone number in the United States of America)

When calling from other countries

Dial your country’s AT&T Direct® Code and when prompted enter:
888 536 1504

(When calling you may choose between the following languages: English, Danish, German, French, Spanish, Italian, Chinese, Japanese, Russian)

Online reporting from the European Union and Norway

Due to differences in local law, reporting of a concern differs by country. Please find country specific information below.

Reporting a concern from the European Union and Norway

(Available languages: English, Danish, German, French, Spanish, Italian, Chinese, Japanese, Russian)

In Sweden
, concerns may not be reported about employees below manager level.

In Spain and Portugal, concerns may not be reported anonymously.

In France, please be aware that the compliance hotline cannot be used by French employees, you can report directly to your manager, your local compliance officer or legal department, or to GIA.

Online reporting from outside of Europe and Norway

Reporting a concern from outside the European Union and outside Norway

Novo Nordisk Way

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About Novo Nordisk Way

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